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Our Story

Built by the
Industry, For
the Industry

Ops-Team wasn't designed by software people who visited a garage once. It was built alongside working garage owners who were tired of watching revenue leave through the gaps in manual processes.

From Frustration to a Platform

The story starts at a working garage — Autohub Autocentres in Brighton and Eastbourne. Watching skilled mechanics and sharp admin teams lose hours every week to manual booking entry, phone tag, and paper-based approvals.

The question wasn't whether technology could fix it. The question was why no one had built it properly. BookMyGarage bookings arriving as emails that staff re-keyed by hand. Customers unable to approve work without a phone call. Invoices prepared manually after every single job.

Ops-Team is the answer. An end-to-end platform that takes a booking and carries it through to a paid invoice — with no manual steps in between. AI-native from the ground up, with every feature built around one goal: more revenue, less time wasted.

Live and trading at Autohub Autocentres — delivering measurable results from day one.

£83k
Revenue processed in first 5 weeks of live trading
+40%
Average transaction value increase £196 → £275
20hrs
Admin time saved per week per location
8%
Week-on-week revenue growth forecast

Three Principles Behind Everything We Build

Automation First

If a human is doing it manually and a system can do it better, we automate it. Every friction point in the garage workflow is an opportunity — we've removed them one by one.

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Revenue Over Efficiency

Saving time is good. Generating more revenue is better. We measure our impact in pounds added to your average transaction, not just hours saved at the front desk.

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Integration, Not Disruption

We work with the systems you already use — BookMyGarage, Astra, eDynamix, Stripe. Ops-Team sits on top and connects everything, rather than forcing you to replace what's working.

Built by People Who Know the Industry

PE

Paul Earthey

Co-Founder — Commercial & Sales

Owner of Autohub Autocentres, the live pilot customer. Paul brings 30+ years of independent garage operations experience and drives commercial development and new customer onboarding.

RC

Ray Charmak

Co-Founder — Strategy & Governance

FCCA-qualified property developer bringing financial oversight and strategic direction. Ray ensures the business is structured for scale, compliance, and long-term investor confidence.

Enterprise-Grade Technology

Built on a modern, scalable stack — designed for reliability, speed, and seamless integration with the tools garages already depend on.

Django React PostgreSQL Redis AWS Lightsail Stripe WebSockets (ASGI) DVLA VES API VAPI (Voice AI) SMS Gateway

Ready to See It In Action?

Book a free demo and we'll show you exactly what Ops-Team would look like in your workshop.

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